Kinko’s. Was it Damaged?

Claudia H. Deutsch of the NY Times reported on Clayton, Dubilier & Rice’s management of Kinko’s on May 5th 2007 with an article titled “Paper Jam At FedEx Kinko’s”. One quote referring to the culture change: “Some say Clayton, Dubilier massacred Kinko’s, and that FedEx can never repair the damage.” On March 8, 2008 the New York Times reported again on the issue, “…the unit has underperformed since FedEx bought the business for $2.4 billion.” In... Read More

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